ALERT: Roku Activation Failures for TCL Roku TVs - 4/29/2019
Roku is currently experiencing an issue affecting TCL Roku TV activation. We are working diligently to address this issue and will update this article with any changes.
You do not need to contact TCL or Roku Customer Support, or take any other action. Simply try again later.
We apologize for the inconvenience.
The sound bar auto-powers off after 15- minutes of no signal from the input source. To wake up the soundbar from this standby mode, you would simply need play any content then increase or decrease the volume via the TCL Roku remote.
Note: Another reason the unit may power off by itself can be a power surge or when the power goes out. When the power surge ends, or the power cut out is over the sound bar will reset its self to standby mode.
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