TCLUSA Support

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ALERT: IMPACT OF COVID-19

Due to the recent developments with the COVID-19 pandemic, we have implemented strict measures to protect the community at large and our employees alike. Currently, we have very limited telephone support staff and you may experience longer than normal wait times. However, we have many self-help resources available on our support site, and you can always reach us through e-mail. We greatly appreciate your patience during this time.

Product	Phone Support Number	Hours of Operations
Television	1-877-300-8837	MODIFIED HOURS Monday - Friday 8 AM - 7 PM, ET
Sound Bars	1-877-300-9223
Headphones	1-877-300-9188
Appliances	1-800-825-6747

Mobile Devices	1-855-224-4228	Monday - Friday, 10 AM - 11 PM, ET Saturday 11 AM - 10 PM, ET

*Closed on U.S. Federal Holidays

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