ALERT:  Impact of COVID-19

Due to the recent developments with the COVID-19 virus, we have implemented strict measures to protect the community at large and our employees alike.  Currently, we have very limited telephone support staff and you may experience longer than normal wait times.  However, we have many self-help resources available on our support site, and you can always reach us through e-mail.  We greatly appreciate your patience during this time.

 

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Why does the product description say the TV is 120Hz but the specifications say that it is 60Hz?

TCL Roku TV’s use a combination of advanced signal processing and back light scanning to enhance the native refresh rate of the LCD panel (60Hz or 60 frames per second) and present an effective refresh rate (what your eye sees) of 120Hz, or 120 frames per second. This is why you see different specs listed – but the result is a smooth, blur free image, perfect for fast moving sports or video games.

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