ALERT: Roku Activation Failures for TCL Roku TVs - 4/29/2019
Roku is currently experiencing an issue affecting TCL Roku TV activation. We are working diligently to address this issue and will update this article with any changes.
You do not need to contact TCL or Roku Customer Support, or take any other action. Simply try again later.
We apologize for the inconvenience.
You can navigate your TCL Android TV using your phone or tablet with the Android TV Remote Control app. Click the corresponding tab that best describes your mobile device.
Below are the steps to install and set up the remote control app on your Android mobile device.
Reminder: You need an Android device running Android 4.3 or higher to use the Android TV Remote Control app. Click here to know how to check your Android version.
Below are the steps to install and set up the remote control app on your Apple iPhone or iPad
Reminder: You need an iPhone or iPad running iOS 8.0 or higher to use the app.
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