ALERT: Roku Activation Failures for TCL Roku TVs - 4/29/2019
Roku is currently experiencing an issue affecting TCL Roku TV activation. We are working diligently to address this issue and will update this article with any changes.
You do not need to contact TCL or Roku Customer Support, or take any other action. Simply try again later.
We apologize for the inconvenience.
In many cases, you can program your cable, satellite or universal remote to control certain functions of your TCL Roku TV. Look for your provider and the remote code from the table below, and use the instructions from your service provider to program your cable and satellite remote.
These codes come from the TV remote cable providers. TCL must rely on these companies to provide their codes. If your code is not listed here please contact your provider.
Note: Not all buttons on your TCL Smart TV remote can be programmed to the buttons on your cable or satellite remote. The level of button support for specific remotes is listed below:
Basic – Power, volume, and input select.
Expanded – Basic button support plus back, home, up, down, right, left, replay, options (or star button), play/pause, reverse scan, and forward scan.
TCL team awaits your every question.Contact Us