ALERT: Roku Activation Failures for TCL Roku TVs - 4/29/2019
Roku is currently experiencing an issue affecting TCL Roku TV activation. We are working diligently to address this issue and will update this article with any changes.
You do not need to contact TCL or Roku Customer Support, or take any other action. Simply try again later.
We apologize for the inconvenience.
Our 4K TVs will support the PS4 Pro in 4K, but there are specific settings that must be changed for this to work.
To change the HDMI mode, go to Settings> TV Inputs>
Select the input where the PS4 is connected and select go to HDMI Mode. There, you will select HDMI 2.0.
Once you’ve made this change, you should be able to select either 2160p- YUV420 or 2160p- RGB in the Resolution menu by going to Settings> Sound and Screen> Video Output Settings>
We recommend using the HDMI cable that’s included with the PS4 Pro, as well as having the PS4 Pro connected directly to an HDMI port on the TV.
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