ALERT: Roku Activation Failures for TCL Roku TVs - 4/29/2019
Roku is currently experiencing an issue affecting TCL Roku TV activation. We are working diligently to address this issue and will update this article with any changes.
You do not need to contact TCL or Roku Customer Support, or take any other action. Simply try again later.
We apologize for the inconvenience.
If you are having trouble connecting the Android TV Remote Control app to your TCL Android TV, try the following troubleshooting steps below.
If you are connecting through Wi-Fi, make sure your mobile device is on the same network as your TCL Android TV.
To check or change the connection on your TCL Android TV:
Note: If you are not familiar on how to enable Bluetooth on your mobile device, refer to the device's user manual for instructions or contact the manufacturer.
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