ALERT:  Impact of COVID-19

Due to the recent developments with the COVID-19 virus, we have implemented strict measures to protect the community at large and our employees alike.  Currently, we have very limited telephone support staff and you may experience longer than normal wait times.  However, we have many self-help resources available on our support site, and you can always reach us through e-mail.  We greatly appreciate your patience during this time.

 

How can we help you?

Where to Find the System Information of your TCL Roku TV

Want to know the exact model of your TV but it's mounted on the wall.  Want to know what software version your TV has?  Follow the step-by-step instructions below to view your TV's system information: 


  1. Press  on your remote to go to the Home screen
  2. Scroll up or down and select Settings
  3. Press the right arrow button and select System 
  4. Press the right arrow button and select About 
  5. This will bring you to the System Info page - as shown below



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