ALERT:  Roku Activation Failures for TCL Roku TVs - 4/29/2019

Roku is currently experiencing an issue affecting TCL Roku TV activation.  We are working diligently to address this issue and will update this article with any changes.

You do not need to contact TCL or Roku Customer Support, or take any other action. Simply try again later.

We apologize for the inconvenience. 

How can we help you?

How to Adjust the volume on your Android TV


Use the TCL TV remote to adjust the volume on your TV:

  • Press the  -  buttons on the remote control to increase or decrease the volume.
  • Press and hold the - button for about 5 seconds to mute the sound.
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