PURPOSE:
Define the pixel policy to support in warranty service.
SCOPE:
TCL follows a guideline based on industry standard practices.
PROCEDURE:
The table below shows the allowable number of malfunctioning pixels that are acceptable, depending on the native resolution of the panel and allowing for 2 malfunctioning pixels per million pixels.
| Native resolution | No. of pixels | No. of million pixels | Acceptable defects |
| 1280 x 720 | 921,600 | 0.9 | 2 |
| 1920 x 1080 | 2,073,600 | 2.1 | 4 |
| 3840 x 2160 | 8,294,400 | 8.2 | 16 |