ALERT: Roku Activation Failures for TCL Roku TVs - 4/24/2019 - RESOLVED
Roku activation services have been restored.
Define the pixel policy to support in warranty service.
TCL follows a guideline based on industry standard practices.
The table below shows the allowable number of malfunctioning pixels that are acceptable, depending on the native resolution of the panel and allowing for 2 malfunctioning pixels per million pixels.
|Native resolution||No. of pixels||No. of million pixels||Acceptable defects|
|1280 x 720||921,600||0.9||2|
|1920 x 1080||2,073,600||2.1||4|
|3840 x 2160||8,294,400||8.2||16|
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